Shopping

Q.1 : How can I purchase product from shrikashiprasadam?

A : You can use url www.shrikashiprasadam.com in your phone/pc browser. You can also download android app from playstore.

Q.2 : Can I purchase products without registration?

A : No, you need to register before placing order. You can only view product details.

Q.3 : Is there any option to add product in my wishlist?

A : Yes, wishlist option is available.

Q.4 : Is there any option to recommend any product to anyone my known?

A : No, this feature will be available in next phase.

Account

Q.1 : Can I view products without having account?

A : Yes.

Q.2 : Is it necessary to create account for shopping on shrikashiprasadam?

A : Yes, at the time you are placing its necessary to create order.

Q.3 : Can I save my billing & shipping address in my accout?

A :Yes there is option to save multiple address.

Q.4 : Can I update my address from my account?

A : Yes through profile option you can update your billing & shipping address both.

Privacy & Security

Q.1 : Can anyone use my account?

A : No, until you are not sharing your account credentials with someone.

Q.2 : Is my personal details will be disclosed?

A : No, your personal details will not be shared with anyone.

Q.3 : If I found any security what should do?

A : You can contact with us on call and also please share related screenshots on mail with us.

Bank Details

Q.1 : Are my bank account details will be saved to my shrikashiprasadam account?

A : No, there is no option to save bank/card details.

Q.2 : Do my bank details are stored in shrikashiprasadam portal?

A : No, we do not store any bank account card/user id/password.

Wallet

Q.1 : Do this portal is having any its own in built wallet or add money option?

A : No.

Q.2 : Do this portal is having any wallet?

A : No, there is no wallet facility available yet. We will provide this feature in next phase.

Gift Card

Q.1 : Is there any gift card facility is available?

A : No, there is no gift card facility available yet. We will provide this feature in next phase.

Order

Q.1 : If I have missed my delivery what should I do?

A : Please contact to courier partner with your tracking details.

Q.2 : How do I know my order is confirmed?

A : You will get mail and SMS confirmation.

Q.3 : If I’m not available on delivery date what should I do?

A : Please contact to courier partner.

Q.4 : What should I do any delay in delivery?

A : Please contact to courier partner.

Q.5 : What should I do if order yet not dispatched?<

A : Please contact with your order details.

Cancellation and Return

Q.1 : How can I cancel my order?

A : There is no cancellation policy.

Q.2 :How can I return product?

A : There is no return policy until product is not faulty or wrong product delivered.

Q.3 : What should I do if wrong/faulty product delivered?

A : Please share video of product when you are unwrapping it.

Q.4 : What should I do if packing is teared or damage?

A : Please do not take package from delivery person.

Q.5 : Can I receive delivery after checking product condition inside package?

A : Yes, as per courier partner policy.

Q.6 : Why I’m not able to cancel my order?

A : This mean that your order is already dispatched.

Warranty

Q.1 : Is all products are having warranty?

A : No, Warranty will be available only if mentioned on portal when you purchasing.

Q.2 : How can I claim my warranty?

A : You can contact with us with pictures of product condition.

Payment

Q.1 : How can I make payment?

A : You can make online payment.

Q.2 : Can I make payment through internet banking?

A : Yes, you can make payment using any kind of online banking.

Q.3 : Can I make payment using my paytm, oxygen etc. wallet?

A : No, this portal does not support any wallet.

Q.4 : Does shrikashiprasadam provides EMI facility?

A : No, there is no EMI facility for any product.

Q.5 : Is there COD is available for products?

A : No, there is no COD policy for any products.

Product Review

Q.1 : Can I share product review?

A : Yes, you can share your review for related products.

Q.2 : Can I share review for any product review?

A : You can only share review for the product you have purchased.

Q.3 : How can I share product review?

A : You can login the same account from which you have purchased you product.

Q.4 : What cannot be shared as product review?

A : You cannot share following things as product review- irrelevant information, compression of product from other brand, price of product related to other brand, personal information, repeated content, ads, fake information etc.